Warranty Policy
At Billionaire’s Roe, we are committed to delivering premium quality and excellence in every tin of caviar we produce. Our warranty policy reflects that commitment and ensures your satisfaction with our product and service.
Product Quality Guarantee
Our caviar is curated and packaged under the highest standards of excellence. While we do not offer a traditional product warranty due to the nature of our goods, we guarantee:
- Freshness and authenticity upon delivery
- Secure, temperature-controlled packaging to maintain product quality
- Full traceability from origin to delivery
If you believe your product did not meet the expected quality standards upon arrival, please notify us immediately. We may request supporting documentation (e.g., photos, temperature readings upon delivery, etc.) to assess the situation. For any concerns, please contact our team at [support@billionairesroe.com] or through our Contact page.